-Custom designs or made to order items are final sale and non-refundable
Exchanges are not available.
-Items that are damaged or need repair beyond normal personal use the item
upon receiving need to be mailed with 2 weeks of purchase to be repaired only. Item will be repaired and mailed back once completed.
-Lovleathers is not responsible for damages to leather items -including but not limited to: water damage, hair rubbing off hide, or damages from personal use of item. Leather is skin and can be damaged easily when not cared for. Rubbing, scratching or getting the item wet can all lead to damage which Lovleathers is not responsible for. If the item has another issue please message me directly and I will inspect the item on case by case basis.
-If damage to the hide is from rubbing against your clothing -try to refrain from constant abrasive rubbing, the hair will fall out if constantly exposed to harsh rubbing on clothing. This can be avoided if careful.
-Refunds are not available for lost or stolen items.
-Shipping is not refundable